Frequently Asked Questions
Product & Ingredients
Q: Are Opale products safe for sensitive skin?
A: Yes, our formulas are dermatologist-tested and gentle on sensitive skin.
Q: Do you use natural ingredients?
A: We combine high-quality natural extracts with safe, science-backed actives.
Q: Do you use natural ingredients?
A: Yes, Opale never tests on animals.
Product & Ingredients
Q: How often should I use Opale products?
A: Most products are designed for daily use—refer to each label for guidance.
Q: Can I layer Opale serums and moisturizers?
A: Yes, our products are made to work together for the best results.
Q: How long until I see results?
A: Visible improvements usually appear within 3–4 weeks of regular use.
Orders & Shipping
Q: How long does delivery take?
A: Standard shipping takes 3–7 business days.
Q: Do you ship internationally?
A: Yes, we deliver to most countries worldwide.
Q: Can I track my order?
A: Yes, you’ll receive a tracking link once your order ships.
Safety & Assurance
Q: Are Opale products dermatologist-tested?
A: Yes, all products are tested for safety and efficacy.
Q: Do your products contain parabens or sulfates?
A: No, we are committed to clean and safe skincare.
Q: What should I do if I experience irritation?
A: Stop using immediately and consult your dermatologist.