Our plans cover a wide range of healthcare services, including doctor visits, hospital stays, medication, and preventive care.

Yes, you can customize your health insurance plan in most cases. Customization options may include selecting coverage levels, adding optional benefits (like dental or vision), choosing a provider network, or adjusting deductibles and premiums to fit your needs. To learn more about the specific customization options available to you, visit the health insurance provider's website or contact their customer support team.

Filing a health insurance claim typically involves the following steps:

1. Gather Required Documents:

   • A completed claim form (available on your insurance provider’s website or portal).
   • Copies of medical bills, invoices, and receipts.
   • Prescription details (if applicable).
   • Proof of payment for medical services (if you paid upfront).

2. Complete the Claim Form:

   • Fill out the form with accurate details, including policy information, treatment dates, and the reason for the claim.

3. Submit the Claim:

   • Log in to your insurance provider’s online portal and upload the required documents.
   • Alternatively, email or mail the documents to the claims department, as specified by your provider.

4. Track Your Claim:

   • Use the insurance company’s online tracking system or contact their support team to monitor the claim’s status.

5. Wait for approval:

   • The insurer will review your claim, and if approved, they will reimburse you or pay the healthcare provider directly.

For more details, please contact us.

Coverage for pre-existing conditions depends on the terms and policies of your health insurance plan. Here's a general guide:

1. Marketplace or Employer-Sponsored Plans:

   • In many countries, health insurance plans (especially those under government marketplaces or employer-sponsored plans) are required to cover pre-existing conditions.
   • Conditions such as diabetes, asthma, or heart disease cannot be excluded from coverage.

2. Waiting Periods:

   • Some plans may impose a waiting period before coverage for pre-existing conditions begins.
   • Check the plan’s terms to see if this applies.

3. Exclusions in Certain Plans:

   • Short-term health plans or travel insurance may exclude coverage for pre-existing conditions.

4. Check Your Plan Details:

   • Review your policy documents or contact the insurance provider to understand how pre-existing conditions are handled.